Privacy Policy

1. Introduction

LinkenPort ("we," "our," "us," or the "Platform"), operated by PC Repair Freak LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital business card platform, mobile applications, and related services (collectively, the "Service").

By using our Service, you consent to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address and password (encrypted)
• Username (unique identifier)
• Account type (personal or business)
• Subscription tier and billing information

2.2 Profile Information

Information you choose to add to your digital card:

• Name, job title, company, and bio
• Contact details (phone, email, address)
• Profile photos, banner images, and uploaded videos
• Social media links and custom URLs
• Portfolio images, trust badges, and credentials

2.3 User-Generated Content

Content you upload or create:

• Videos (stored in secure cloud storage, max 100MB, 2 minutes)
• Images for profile, banner, and portfolio
• Contact form submissions and CRM data
• Email sequence content and templates
• Notes, tags, and activity logs

2.4 Automatically Collected Information

When you or visitors use the Service, we collect:

• Card view counts and timestamps
• Link click data and analytics (URL, time, device type)
• IP address and approximate geographic location
• Device type, browser, and operating system
• Referrer URLs and session data
• Lead scoring and engagement metrics

2.5 Third-Party Integration Data

If you enable integrations, we may receive:

• Calendly: Booking availability and appointment data
• Mailchimp: Newsletter subscriber information
• Stripe: Payment processing (we do not store complete card details)

2.6 Payment Information

Payment processing is handled by Stripe, a PCI-compliant payment processor. We store only:

• Stripe customer ID
• Subscription status and plan type
• Transaction history and invoice details
• Last four digits of payment card (for display only)

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Process transactions, subscriptions, and physical card orders
• Display your digital business card to viewers
• Provide analytics and insights about card performance
• Enable CRM features, lead scoring, and contact management
• Send transactional emails (verification, password reset, order updates)
• Send service notifications and product updates (with opt-out option)
• Provide customer support
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Public Profile Viewers: Information you add to your digital card is publicly accessible via your unique link or NFC tag
• Service Providers: Third parties who help us operate our platform (hosting, email, analytics, payment processing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or to protect our rights, safety, or property
• With Your Consent: For any other purpose with your explicit consent

Important: By creating a public digital card, you understand and agree that the information displayed on your card (name, contact info, links, etc.) is intentionally shared publicly with anyone who accesses your card link.

5. Data Storage and Security

We implement industry-standard security measures:

• SSL/TLS encryption for all data transmission
• Encrypted password storage using bcrypt hashing
• Secure cloud storage (AWS S3) for uploaded files
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Database encryption at rest

While we implement robust security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your information as follows:

• Account Data: Retained while your account is active and for 30 days after deletion request
• Analytics Data: Aggregated analytics retained for up to 2 years
• Transaction Records: Retained for 7 years for legal and accounting purposes
• Uploaded Media: Deleted within 30 days of account deletion or removal

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data (where applicable)

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use:

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: To understand how users interact with our platform
• Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

9. Third-Party Links and Services

Our Service may contain links to third-party websites, integrations (Calendly, Mailchimp), and embedded content (YouTube, TikTok, Vimeo, Instagram). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover such data, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know, delete, and opt-out of sale of personal information. We do not sell personal information. To exercise your rights, contact us at [email protected].

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page, updating the "Last updated" date, and sending an email to registered users. Your continued use of the Service after changes constitutes acceptance.

14. Contact Us

For questions about this Privacy Policy or our data practices, contact us at: